Delivery Policy – GRABTOPIX
Effective Date: February 17, 2025
At GRABTOPIX, we are committed to delivering your orders safely and efficiently. This policy outlines our shipping options, estimated delivery times, and important information regarding order fulfillment.
1. Order Processing Time
✔ All orders are processed within 1-3 business days (excluding weekends and holidays).
✔ Orders placed after 3:00 PM (EST) will be processed the next business day.
✔ During peak shopping seasons or promotional events, processing times may be slightly extended.
2. Shipping Options & Estimated Delivery Time
We offer worldwide shipping with reliable carriers to ensure prompt and secure delivery. Estimated shipping times are as follows:
📦 United States Shipping:
- Standard Shipping (3-7 business days)
- Express Shipping (1-3 business days)
🌍 International Shipping:
- Standard International (7-21 business days) (delivery time varies by country)
- Express International (5-10 business days)
💡 Note: Shipping times are estimates and may be affected by customs processing, local courier delays, and other unforeseen circumstances.
3. Shipping Fees
✔ Shipping fees are calculated at checkout based on your location and selected shipping method.
✔ Orders over a certain value may qualify for free shipping (check promotional offers on GRABTOPIX).
✔ International customers are responsible for any applicable customs duties, taxes, or import fees charged by their respective countries.
4. Tracking Your Order
✔ Once your order is shipped, you will receive a confirmation email with a tracking number.
✔ You can track your shipment through our Order Tracking page.
✔ If you do not receive a tracking update within 48 hours after dispatch, please contact contact@grabtopix.xyz.
5. Delivery Issues & Lost Packages
✔ If your package is delayed, lost, or stolen, please reach out to us immediately.
✔ GRABTOPIX is not responsible for delays caused by courier services, customs, or incorrect shipping addresses provided by the customer.
✔ If your package is lost during transit, we will assist you in filing a claim with the shipping carrier.
6. Incorrect Address or Failed Delivery
✔ It is the customer’s responsibility to provide an accurate shipping address at checkout.
✔ If an order is returned to us due to an incorrect address or failed delivery attempt, additional shipping fees may apply for reshipment.
✔ If you realize your address is incorrect after placing the order, contact us within 24 hours at contact@grabtopix.xyz for corrections.
7. Damaged or Defective Items
✔ If you receive a damaged or defective product, contact us within 7 days of delivery with photos of the issue.
✔ We will arrange for a replacement or refund, depending on the situation.
✔ Please do not discard the damaged item until our support team has reviewed your claim.
8. Customs, Duties & Taxes (For International Orders)
✔ Customers outside the United States may be subject to import duties, taxes, and customs fees imposed by their respective governments.
✔ These charges are not included in the purchase price and must be paid by the recipient upon delivery.
✔ GRABTOPIX is not responsible for any customs-related delays.
9. Changes to Delivery Policy
✔ GRABTOPIX reserves the right to update this policy at any time.
✔ Any changes will be posted on our website with the revised effective date.
10. Contact Us
For any questions regarding shipping and delivery, please contact us:
📍 Address: 4565 West Virginia Avenue, North Greenbush, New York, United States
📞 Phone: 518-852-2720
📧 Email: contact@grabtopix.xyz
🌐 Website: https://grabtopix.xyz/
Thank you for choosing GRABTOPIX—where luxury meets reliability!